As a Patient Care Associate at our Hamptons/Water Mill location at Sollis Health in our Hamptons location you will assist in providing direct care to our patients under the supervision of a Physician as well as request clerical tasks. You will assist in coordinating care to meet patient needs which may include obtaining vital signs, medical history, simple wound dressings, updating medical records, preparing, and running lab tests and front desk coverage.
Part Time – 9am-5pm Off Season and 7am-7pm In Season – 24 Hours/Week
Responsibilities:
- Perform vital signs, height, weight, and screening procedures and document findings in the medical record.
- Establish good interpersonal relationships with members
- Communicates pertinent patient observations to members of the health care team.
- Run lab tests ordered by the medical team or established standing protocols including specimen collection, proper identification on specimen, label the specimen with all required information and handle the specimen according to Sollis Health guidelines.
- Process patient specimens, run them according to manufacturer’s instructions and according to laboratory protocol.
- Provide exceptional customer service. Make patients comfortable and patiently and professionally answer any questions they have.
- Enter information into our electronic health record, Athenahealth
- Functions as an emergency as a team member with guidance from supervisory personnel.
- Perform phlebotomy procedures.
- Uses proper body mechanics, help with lifting, moving or transferring patients as needed.
- Perform clerical and administrative duties, as needed, including but not limited to, answering phones, patient check-in and documentation.
- Perform related duties as requested
Experience We believe extraordinary people come from a variety of backgrounds, but ideally, we would expect that you have:
- High School Diploma or equivalent required.
- Successful completion of a NYS Certified Nursing Attendant program, Medical Assistant program or other state-licensed program such as EMT, required OR completion of two years of clinical course work actively pursuing RN, ACP or MD degree
- 1-3 years of relevant experience preferred.
Skills: To be successful in this role, candidates will demonstrate the following:
- Enjoy a diverse and fast-paced work environment
- Be a team player
- Have excellent written and verbal communication skills
- Tech-forward and process-oriented, with a goal of making patient care more efficient
- Ability to juggle multiple priorities at once
- Treat highly confidential information with care and discretion
- Develop rapport in all relationships
- Be flexible, tactful, and patient, especially under pressure
- Possess positivity, enthusiasm, and commitment to the goals at hand
Compensation
Range: $20-$30/hour
This is the range of pay for New York candidates only. Sollis is a multi-state employer and this rate/range may not reflect the pay for positions that are performed solely in localities outside of New York. Furthermore, actual pay is dependent on several factors that may include but are not limited to years of experience within the job, years of experience within the required industry, location, education, etc.
About Sollis Health
Sollis Health is a 24/7 members-only medical concierge service delivering expert, on-demand, emergency medicine treatment in a serene and private environment. Designed to handle emergencies, everyday care, and everything in between, we provide expert care in our state-of-the-art centers, virtually via a telehealth visit, and in the comfort of our member’s homes. The Sollis experience also includes our house call program, patient coordination and advocacy provided by our care navigation team and more. We service New York, the Hamptons, Los Angeles, South Florida, and San Francisco and provide around-the-clock telemedicine worldwide.
Sollis Health is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Consistent with our policies, we do not discriminate on the basis of any protected group status protected by law, including, but not limited to, race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.
- Medical, Dental and Vision benefits
- Free Sollis Health membership for you and your eligible family members*
- Generous PTO and sick time
- 12 observed holidays
- 5 bereavement days per year
- 401k with a 3% company match
- Paid parental leave, up to 12 weeks
- Basic Life Insurance
- Employee stock options
- Professional development stipend
- HSA & FSA offerings
- Commuter FSA
- EAP services
- Professional Development Reimbursement
*Full-time and part-time employees eligible for this benefit
Office: 760 Montauk Hwy #2c, Water Mill, NY 11976
Employment Type: Part Time
Department: Patient Care Associate
Division: Clinic
Area of Talent: Administrative Support
Shift: Day – 16 Hours Per Week – 9AM-5PM Off season and 7AM-7PM in season
Work Setting: On-Location
About Location
Palm Beach Flagship
Sollis Health’s Palm Beach flagship facility in sunny southern Florida. With a full spectrum of concierge medical services 24/7, Sollis offers a private, elevated alternative to traditional emergency care. Our membership model allows for the treatment of 90% of what an ER typically handles in a low volume facility, so our providers can truly take care of their patients. From injuries to illnesses, our passionate clinical and corporate leaders couple genuine care with concierge-level service. Each team member is committed to reimagining the future of emergency care – together.
Hamptons
Sollis Health’s Water Mill center in the Hamptons is open seven days a week all year round, extending our reach from the city center to the east end of Long Island. Our 1,500 square foot medical center has four exam rooms, an in-house lab and a mobile x-ray. From injuries to illnesses, our passionate clinical couple genuine care with concierge-level service. Each team member is committed to reimagining the future of emergency care – together.
Getting Hired
A High-Touch Hiring Experience
Joining the Sollis Health team is a similar experience as a member receiving care: seamless and streamlined. We dedicate one of our in-house recruiters to be with you every step of the way.
Application
As Sollis continues to grow, we open new opportunities frequently. So, when you find a role that feels like a fit, follow the steps to submit your application online. We review each and every application we receive, which does mean it may take us a bit to get back to you and we appreciate your patience.
Recruiter Screening
If selected to proceed, you will receive an invite to schedule a time to speak with one of our recruiters. You will have the chance to get to know more about Sollis, discuss the role, your career interests, and previous experience, as well as gain a clear understanding of the remaining steps of the process. Now’s your time to get to know us, as well!
In-Person/Virtual Interviews
As you complete your Assessment, we will schedule you to speak with additional Sollis team members – either virtually and/or in-person. There may be a couple of rounds of interviews, all of which offer a different perspective and deeper understanding of the role and the culture, and the ways you can contribute to our success.
Offer & Pre-Hire Onboarding
At the offer stage, we will present you with a total compensation package, which includes our many amazing benefits & perks. All offers are contingent on background checks and other pre-employment and pre-offer clearances. Then, you’ll be connected with our Pre-Hire Onboarding Specialist to complete all necessary next steps. We are excited to have you join the team!
Application
As Sollis continues to grow, we open new opportunities frequently. So, when you find a role that feels like a fit, follow the steps to submit your application online. We review each and every application we receive, which does mean it may take us a bit to get back to you and we appreciate your patience.
Recruiter Screening
If selected to proceed, you will receive an invite to schedule a time to speak with one of our recruiters. You will have the chance to get to know more about Sollis, discuss the role, your career interests, and previous experience, as well as gain a clear understanding of the remaining steps of the process. Now’s your time to get to know us, as well!
In-Person/Virtual Interviews
As you complete your Assessment, we will schedule you to speak with additional Sollis team members – either virtually and/or in-person. There may be a couple of rounds of interviews, all of which offer a different perspective and deeper understanding of the role and the culture, and the ways you can contribute to our success.
Offer & Pre-Hire Onboarding
At the offer stage, we will present you with a total compensation package, which includes our many amazing benefits & perks. All offers are contingent on background checks and other pre-employment and pre-offer clearances. Then, you’ll be connected with our Pre-Hire Onboarding Specialist to complete all necessary next steps. We are excited to have you join the team!
Careers Blog
From the Sollis Health careers blog
Sollis in Six: Dr. Scott Braunstein, National Medical Director
In our running series, Sollis in Six, we pose six questions to a team member to give you an inside look at #LifeAtSollis.
Sollis in Six: Dr. Carolyn McClain, Medical Director, San Francisco
In our running series, Sollis in Six, we pose six questions to a team member to give you an inside look at #LifeAtSollis.
